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xbejee FAQ — Frequently
xbejee FAQ — Frequently
Asked Questions
Account opening, depositing and withdrawing with bKash/Nagad, bonus terms, cricket betting and safe gaming — find answers to all your questions in one place.
Whether you are new to xbejee or an experienced player, the Q&A section below covers every common question you may have. From registering an account and depositing with bKash, to betting on BPL matches, playing slots, claiming your welcome bonus and building responsible gaming habits — we have answered everything in clear, straightforward language. If you cannot find the answer to your question here, our 24/7 live chat support is always ready to help.
Account and Registration
Deposits and Withdrawals
Games and How to Play
Bonuses and Promotions
Safety and Responsible Gaming
Section 01
Account and Registration
To open an account at xbejee you need an active mobile number and your full name. Fill in the registration form with accurate details, create a strong password and confirm your age. The whole process takes just a few minutes.
xbejee is only for players aged 21 and above. You must confirm your age when creating an account. Keeping underage individuals away from gaming is an important part of our responsible gaming policy.
No, each person may open only one xbejee account. Creating a second account using the same mobile number or the same identity may result in both accounts being closed and any accumulated bonuses being cancelled.
Use the "Forgot your password?" option on the xbejee Login page. A verification code will be sent to your registered mobile number. Use the code to set a new password. If you have trouble, contact us via live chat.
In the interest of secure transactions, xbejee may request identity verification in certain situations. This is done to protect your account and funds. The verification process is straightforward and the support team is there to help you every step of the way.
Section 02
Deposits and Withdrawals
Deposits from bKash are usually instant — in most cases your xbejee account is credited within a few seconds to a few minutes. There may be a slight delay during banking peak hours, but it generally takes no longer than 10 minutes.
Go to the "Deposit" option in the xbejee dashboard, select Nagad as your payment method and make the payment to the designated number. The minimum deposit amount is ৳200. Keep the transaction ID handy — it will be useful if you need to contact support with an issue.
The minimum deposit amount is ৳200 (for all methods). The minimum withdrawal amount is ৳500. These limits apply to all methods — bKash, Nagad, Rocket, Upay and bank transfer. Withdrawals cannot be made if the balance is below this minimum limit.
Withdrawals at xbejee are usually completed within 10 to 45 minutes. bKash and Nagad are the fastest options. Bank transfers may take a little longer. A slight delay during late nights or public holidays is normal.
xbejee itself does not charge any additional fees on deposits or withdrawals. However, bKash, Nagad or your bank may deduct their own transaction charges — this is in accordance with the respective payment provider's policy. Contact that provider for details.
Yes, both Rocket and Upay can be used for deposits and withdrawals at xbejee. Log in to the dashboard and choose your preferred method from the "Deposit" or "Withdrawal" menu. The minimum deposit is ৳200 and the minimum withdrawal is ৳500 for all methods.
Section 03
Games and How to Play
To bet on BPL matches, go to the cricket section at xbejee. You can bet both before a match starts and while it is live. You will find a range of options including match winner, toss, over runs and wickets. Read the odds and stake carefully before confirming your bet.
Slots are driven by a random number generator (RNG), so every spin is completely independent. There is no guaranteed strategy for winning. Smart players set a budget before playing, understand the general features of different games and enjoy the experience within their limits.
Yes, all games at xbejee — live casino, slots, cricket betting and fishing games — are fully supported on a mobile browser. There is no need to download a separate app. Open a browser from any smartphone or tablet and play directly.
RTP, or Return to Player, is the percentage that a game theoretically returns on average for every ৳100 wagered over the long term. It is a statistical average — results in a single session can differ. xbejee only offers certified games from reputable providers.
Teen Patti 20-20 is a popular card game where each player receives three cards. The goal is to form a hand with a higher value than the dealer's. Full rules and card rankings are available on the Teen Patti 20-20 page at xbejee. Start with small bets to practise.
Section 04
Bonuses and Promotions
The xbejee welcome bonus is 150% on your first deposit, up to a maximum of ৳8,000. For example: deposit ৳1,000 and you receive a ৳1,500 bonus, giving you a total balance of ৳2,500. The bonus is added automatically when you make your first deposit after opening an account.
A wagering requirement means you must place a certain amount in bets before you can withdraw a bonus. At xbejee this requirement is 25 times — meaning you must complete bets worth 25 times the bonus amount before withdrawing. You can track your progress in the bonus dashboard.
The xbejee VIP programme has 5 tiers — Bronze (weekly cashback up to 0.2%), Silver (up to 0.5%), Gold (up to 0.7%), Platinum (up to 1.0%) and Diamond (up to 1.2%). Playing regularly and moving up to higher tiers earns you more cashback and exclusive benefits.
VIP cashback is added to your account based on each week's activity. You generally do not need to make a separate claim. However, each promotion may have its own terms — read the detailed conditions in the bonus section or ask via live chat.
Yes, xbejee runs special promotions and offers for various occasions including Eid, BPL and the T20 World Cup. These offers are available for a limited time. Check the promotions page regularly or contact our live chat to stay up to date with the latest offers.
Section 05
Safety and Responsible Gaming
xbejee uses SSL encryption technology to protect all your personal information and financial transactions. Our platform uses certified games from established providers to ensure fair play. Your information is never sold or misused by third parties.
Yes, xbejee takes responsible gaming seriously. You can choose to take a voluntary temporary break (self-exclusion) at any time. Detailed information and a self-assessment tool are available on our responsible gaming page. Contact us via live chat for assistance.
xbejee gives players the ability to manage their own budget. To set daily or weekly deposit limits, contact our support team via live chat. Playing responsibly keeps the gaming experience enjoyable.
xbejee offers 24/7 live chat support in Bengali. You will find the live chat option once you log in to the site. You can also reach us by email: [email protected]. Our support team is ready to resolve every issue quickly and effectively.
Still have questions? Contact support
Our Bangladeshi support team is available 24 hours a day, 7 days a week to help with any questions or issues you may have.