1. Introduction and Applicability
xbejee is a trusted online gaming platform in Bangladesh. We fully respect the privacy of our users. This privacy policy ("Policy") describes how xbejee collects, uses, stores, and protects your personal information through its website xbejee.cam.
This policy applies to all users of xbejee's services — whether you are a registered member or simply browsing as a guest. By using our platform, you are considered to have agreed to the terms of this privacy policy.
This document is a supplement to xbejee's Terms and Conditions and Responsible Gaming policy. In the event of any conflict, this privacy policy will take precedence.
2. Types of Information Collected
xbejee collects two types of information from you: information you provide directly, and information collected automatically.
A. Personal Information Provided Directly
During registration, login, and account management, you may provide the following information:
- Full name and date of birth
- Email address
- Mobile number
- Payment-related information — bKash number, Nagad number, Rocket number, Upay number, or bank account details
- National ID card or passport information (if verification is required)
- Information you voluntarily provide during support interactions
B. Automatically Collected Information
When you visit xbejee.cam, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Operating system
- Pages visited and time spent on the site
- Referral source (where you came from)
- Approximate login time and location data
- Gaming activity and transaction history
3. Purpose of Data Collection
xbejee uses your information only for specific and legitimate purposes. We never collect excessive or unnecessary information.
The main purposes for using your information are:
- Account management: To complete registration, login, and identity verification.
- Payment processing: To securely complete deposit and withdrawal transactions.
- Providing support: To resolve your issues and answer your questions.
- Ensuring security: To prevent fraud, money laundering, and other illegal activities.
- Platform improvement: To enhance service quality and user experience.
- Responsible gaming: To identify patterns of excessive play and provide assistance.
- Communication: To send important updates, security alerts, and relevant notifications.
- Legal compliance: To comply with applicable laws and regulations.
4. Cookies and Tracking Technologies
The xbejee.cam website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve site functionality.
Types of Cookies
- Essential cookies: Indispensable for maintaining login sessions and security. These cannot be disabled.
- Functional cookies: Remember your preferences and language settings.
- Analytics cookies: Used to monitor site usage and improve services.
You can control or delete cookies from your browser settings. However, disabling certain cookies may cause some xbejee services to not work properly.
5. Sharing Information with Third Parties
xbejee may share your personal information with third parties in limited and specific circumstances. This sharing is always done in your best interest and for legitimate purposes.
Circumstances for Sharing Information
- Payment processors: Payment providers such as bKash, Nagad, Rocket, Upay, and bank transfer services receive the information necessary to complete transactions.
- Technology service providers: Trusted partners for server hosting, data storage, and cybersecurity services.
- Legal authorities: Information may be provided to relevant authorities in the case of a court order or legal obligation.
- Fraud prevention: Information may be shared with relevant institutions to investigate money laundering or illegal activities.
Outside the circumstances described above, xbejee does not sell, rent, or commercially transfer your information to any advertising agencies, data brokers, or other third parties.
6. Data Storage and Security
xbejee takes the highest technical and administrative measures to protect your personal information. Our security measures include the following steps:
- SSL encryption: All data transmitted on the site is encrypted using SSL/TLS technology.
- Secure servers: Your information is stored in high-security data centers.
- Access control: Only authorized staff can view user information for specific, necessary purposes.
- Security monitoring: Around-the-clock system monitoring and regular security audits are conducted.
- Password protection: Passwords are stored as hashed values, never in plain text.
Data Retention Period
We retain your information while your account is active. Even after an account is closed or deactivated, information may be kept for as long as necessary to meet legal obligations, resolve disputes, or prevent fraud. After the designated period, information is securely deleted.
7. Your Rights
As a user of xbejee, you have the following rights over your own information:
Right to Access
You may request to know what information we hold about you.
Right to Correction
You may request correction of inaccurate or outdated information.
Right to Deletion
You may request deletion of your information in certain circumstances.
Right to Restrict Processing
You may request that the use of your information be limited for specific purposes.
Right to Data Portability
You may request your information in a convenient format.
Right to Object
You may object to the processing of your information in certain circumstances.
To exercise these rights, please contact our support team. We will respond to your request within a reasonable time. However, due to legal obligations or security reasons, it may not always be possible to fulfill every request.
8. Protection of Minors
xbejee is strictly for adults only — the minimum age to use this platform is 21. We do not knowingly collect information from any minors.
If we become aware that a person under the age of 21 has opened an account, that account will be immediately closed and the associated information will be deleted. If a parent or guardian believes their minor child is using our platform, please contact us.
9. Policy Changes
xbejee reserves the right to update this privacy policy from time to time. If there are any significant changes to the policy, we will:
- Update the last updated date on this page.
- Notify registered users via email or through the platform.
- We may request renewed consent in the case of important changes.
If you continue using xbejee after any changes, you will be considered to have agreed to the revised policy. We recommend reviewing this page regularly.
10. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact our data protection team:
- Email: [email protected]
- Live chat: 24/7 support in Bengali — use the live chat option at xbejee.cam.
We give the highest importance to any privacy-related request and aim to respond as quickly as possible.